The comfortable beds in the standard twin room were truly enjoyable. the location was marvelous in a great area, just next to the tube and all public transport. - Had dinner at Sushi Mania, only a 10-minute walk away.

Great location with nearby pubs and a stadium.

The standard twin room was bright and cheap with comfortable beds. The breakfast was sensational and great with cooked eggs, all the food was fresh. This location was marvellous and amazing, really close to Hampstead Garden Suburb, and the underground station and bus station. Went to Hummus Bar for drink or two, set approx 10-15 minutes' walk from the hotel.

Everything was great and thoroughly enjoyed my stay there. the very good staff gave good recommendations. - Stayed in a bright standard twin room with comfy beds. - It was in a central location, easy to get to from Heathrow via tube. - the lunch in Maxim right by the hotel had every choice imaginable.

The breakfasts were marvellous with cereals and salmon, for example and the staff were efficient, did not rush us.

THE staff & service very helpful & polite.

THE bathroom in very poor condition & the noise from the main road is disterbing during the night.

Super-friendly staff

Beautifully maintained, functional units with comfy beds. Bath & shower available. - Open window for fresh air. - Perfect location on the main road junction

Our room was clean and tidy and Peggy the 75 year old who served us breakfast made us laugh. The breakfast alhough continental was lovely

The heating rail in the bathroom was too hot (enough to scold) and continually on. The place could do with an overhall and paint. The dining room could do with some pictures and maybe some background music.

- friendly guy on reception - clean sheets

- decor - standard of rooms poor, but to be honest, we got what we paid for, so didn't expect much - beds - pretty uncomfortable - breakfast - continental was pushing it!

The location was central, not far from a bar down the road, Golders Green bus, and Wembley Stadium. the standard twin room I stayed in was new-fashioned with a really big bathroom. the staff was amicable and gentle, and check-in was easy.

The room was spacious enough. Peggy the housekeeper was friendly and sympathetic. The area is nice - lots of trees and flowers and good restaurants and cafes and grocers.

As it was passover the office was closed, which was not mentioned on the website. This meant they could not turn off the heating in the bathroom which meant we were too hot. And there was no bread for the continental breakfast which was almost uneatable. Also there was no remote for the TV. And the hallway stank. And the room (with the window open) was noisy because of cars going past. Other than that it was great.

it was close to KenwoodHouse

Central location, good base for exploring London. Great restaurant nearby. - Beautifully maintained modern rooms with comfortable beds, WiFi, and showers.

The hotel was situated near the Crematorium in which the funeral service we were attending was being held. Its location was also within easy walking distance of the Underground and close to a decent sized shopping area.

The Hotel is extremely dated looking with poor quality decoration throughout. The carpets are extremely worn and stained, and although we were only there for one night it fell far below the Hotels advertised facilities and pictures would have you believe. The Hotel advertises all rooms as having tv, phone and Fridge, however our room (No. 38) had none of the above in it. The bathroom ceiling was peeling and covered in mould spots. It also had a window that couldnt be closed leaving a half centimetre gap through which freezing cold air came in. The radiator wasnt working either so the room was like a freezer. After complaining about these issues the manager(?) managed to arrange for a tv to be delivered, and the radiator was attempted to be fixed. During this work in the room the staff member told me that the window had been repaired "months ago" but not correctly! If that was the case then it should have been repaired again by someone who knew what they were doing, and not left in the unnacceptable state that we found it in. As we were attending a funeral and subsequent wake we left the hotel and didnt return until almost 2am to find that the room was as cold as ever and the "repaired" radiator was still not working. The bedding was pitiful (1 sheet and 1 thin blanket per bed) and it was only because we were so shattered that we simply huddled as best we could and fell asleep.

Friendliness of staff breakfast very good location to london and amenities superb would stay again as found it very comfy and enjoyed friendly staff

Just a few minor things room not hoovered good and 1st room had shower broken and second room ended up in was better but toilet handle bit loose apart from that reception guy very helpful and gave us another room no problem so all in all very happy with stay many thanks guys